Hybrid working

Your context

  • A new hybrid working policy means many more employees are home-based
  • Concerns that home-based staff are becoming disconnected

Your challenges

  • To identify significant differences in communication by work location
  • To target areas of concern and address undesired changes
  • To quantify the landscape and demonstrate changes to senior leadership

How Oxzeon's technology helps

  • For email, instant messaging, and meetings, we use your pre-existing data to score relationships between peers and with their line manager
  • We examine average scores for different combinations of work location
  • We deep-dive these comparisons, looking within departments and other segmentations
  • By considering collaboration networks (e.g., MS Teams), we explore related factors, such as tool provisioning and ways of working
  • We quantify connectivity within and between departments; if possible, we use historical data for comparison
  • We repeat these measurements to determine the impact of your interventions

Your outcomes

  • An immediate set of baseline metrics for communication between working locations
  • Awareness of areas of potential concern, enabling highly targeted interventions
  • Connectivity metrics within and between departments and other segmentations
  • A simple mechanism for tracking progress and demonstrating success over time

Sample illustrations

Read on to see some sample illustrations of our work in this area:

A graph visualisation of an organisation; edges denote reporting lines, node colour denotes working location

Home-basedOffice-based

Reporting line

Fig. 1: In this visualisation of an organisation, employees (the nodes) are connected by their reporting lines (the edges). Node colour denotes the primary work location for each employee. Office-based employees appear more likely to be managers or come from particular departments and teams.

A graph visualisation of an organisation; edges denote email relationships, node colour denotes working location

Home-basedOffice-based

Email relationship (lowest score)Email relationship (highest score)

Fig. 2: In this visualisation of an organisation, employees (the nodes) are connected by their email relationships (the edges). Node colour denotes the primary work location for each employee. Edge colour and thickness denotes the relative score for the relationship (thicker, whiter edges indicate higher scores). Although many outliers (employees with very few relationships with others) are home-based, work location does not appear to have a dramatic impact on an employee's position in the email relationships network.

Home (mgr.)Office (mgr.)
Home (emp.)5.596.95
Office (emp.)6.517.74
Fig. 3: This table shows the average email relationship scores between employees and their line managers, for different combinations of work location. Although the differences are not dramatic, these figures show that if both employee and manager are office-based, on average their email relationship score will be higher than other combinations (particularly cases where both employee and manager are home-based).